Source page: McKinsey & Company
Commentary
A jolt to jobs from gen AI?
Generative AI | Public Sector
April 5, 2024 – Generative AI could shake up the labor market in the New York region, causing as many as 380,000 jobs to shift by 2030. But that may not mean job losses, senior partner Yael Taqqu and coauthors explain. Generative AI often augments jobs rather than replacing them. Occupational categories most affected by the technology, such as those in customer service and office support, may see job growth through the end of this decade. Click through the interactive to see more.
Interactive
To read the article, see “Generative AI and the future of New York,” March 4, 2024.
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Visual form
Two-tab occupational job-shift treemap.
Layout / body structure
The visual is built around a large treemap of New York-region occupations. The first tab shows occupational transitions as differently sized rectangles, and the second tab switches the same subject to labor-demand shift.
What is being compared
It compares occupational categories by the number of workers expected to shift jobs by 2030 in the New York combined statistical area, with a focus on the portion linked to generative AI.
Measurement system
The measure is number of jobs or workers. Larger rectangles represent larger occupational-transition totals, and the labels print the job-shift counts directly inside or beside the category blocks.
Visible structure inside the graphic
The largest blocks are office support at 421,600 and customer service and sales at 196,900, followed by food services, production work, business and legal professionals, education and workforce training, property maintenance, and managers. Smaller categories are listed in a right-side column with their own counts.
Main takeaway from the visual
The visual shows that generative AI affects the labor market through large occupational movement rather than a single job-loss story. Office support and customer-facing roles dominate the projected shifts, but the change spreads across many categories.
Key standout values or extremes
The headline says 1 million job shifts are expected by 2030 in the New York combined statistical area, with about a third potentially due to generative AI. Office support is the largest visible category at 421,600, more than double customer service and sales at 196,900.
Controls / sequence, when applicable
The Occupational transitions and Labor demand shift tabs switch the view while keeping the same New York jobs theme and occupational comparison frame.
Companion media, when applicable
There is no separate companion audio or video; the chart is the full visual on this page.