Source page: McKinsey & Company
Commentary
Autonomous dinner deliveries may be headed your way
Manufacturing | Mobility
March 24, 2021 – Pandemic lockdowns have increased interest in autonomous technology: in North America, many more respondents said they’d likely take food and package deliveries from autonomous vehicles.
To read the article, see “Mobility investments in the next normal,” March 4, 2021.
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Visual form
Three-panel before-and-after stacked column chart.
Layout / body structure
The chart places three separate comparisons from left to right: traditional delivery, autonomous-vehicle goods delivery, and AV people transportation. Within each comparison, a before-COVID-19 column sits beside an after-COVID-19 column, and a callout between them summarizes the percentage-point change in positive interest.
What is being compared
It compares North American respondents’ opinions on traditional delivery, autonomous-vehicle goods delivery, and autonomous people transportation before and after COVID-19.
Measurement system
Each column is a full 100 percent stack divided into mostly unlikely, slightly unlikely, neither likely nor unlikely, somewhat likely, and extremely likely. The callouts summarize the net change in favorable interest between the before and after columns for each delivery mode.
Visible structure inside the graphic
All three panels repeat the same five-band opinion stack, which makes shifts in sentiment easy to compare across categories. The favorable top bands expand for AV delivery and AV people transportation, while the lower negative bands shrink, and the middle neutral band changes less dramatically.
Main takeaway from the visual
The pandemic appears to have increased consumer openness to autonomous delivery, with the largest gain in AV goods delivery and a smaller but still visible gain in AV people transportation. Traditional delivery moves only slightly, while the AV categories show clearer positive momentum.
Key standout values or extremes
Traditional delivery gains 5 percentage points in positive interest, moving from 17 plus 23 to 18 plus 27 in the top two bands. AV goods delivery gains 9 points, with somewhat plus extremely likely rising from 18 to 28, and AV people transportation gains 6 points, with the positive top bands rising from 16 to 23 overall.
Controls / sequence, when applicable
This is a static chart image with no in-chart controls to operate.
Companion media, when applicable
There is no separate companion audio or video; the chart image is the full visual on this page.