Source page: McKinsey & Company
Commentary
Good bosses make good workplaces
Organization | Workplace | Management
October 14, 2020 – People are more likely to be satisfied at work if they think managers get along well with employees. If they think relationships are bad, job satisfaction is substantially lower.
To read the article, see “The boss factor: Making the world a better place through workplace relationships,” September 22, 2020.
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Visual form
Heatmap: job-satisfaction matrix by perceived management-employee relationship quality.
Layout / body structure
Columns move from very good to very bad management relations, while rows move from very satisfied to very dissatisfied employees. The reader scans the percentage cells across the grid.
What is being compared
It compares job-satisfaction levels across workplaces where employees rate management-employee relations differently.
Measurement system
Each cell shows percent of respondents in a job-satisfaction bucket within a management-relations category.
Visible structure inside the graphic
Higher satisfaction concentrates in the upper-left part of the matrix, where management relations are rated very good or quite good. Dissatisfaction grows toward the right side as management relations worsen.
Main takeaway from the visual
The chart shows a strong link between good manager-employee relationships and employee satisfaction. As relationship quality declines, very satisfied employees become much less common.
Key standout values or extremes
Among respondents who rate management relations as very good, 74 percent are very or completely satisfied. That falls to 43 percent for quite good, 21 percent for neutral, and 15 percent for both quite bad and very bad relations. Very or completely dissatisfied rises from 1 percent in very good workplaces to 26 percent in very bad ones.
Controls / sequence, when applicable
This is a static satisfaction heatmap; there are no in-chart controls to operate.
Companion media, when applicable
There is no separate companion audio or video; the management-relations satisfaction matrix is the full visual on this page.