Source page: McKinsey & Company
Commentary
The great attrition stems from a great disconnect
Jobs
October 18, 2021 – There’s a clear disconnect between why employers think their employees are leaving and the actual reasons behind employee exits. Our survey results found that employees were far more likely to prioritize relational factors, including feeling valued by their manager and organization, and having a sense of belonging. In contrast, employers were more likely to focus on transactional factors, such as inadequate compensation and work–life balance. Click through the interactive to learn more about what is important to employees versus what employers think matters.
Interactive
To read the article, see “‘Great Attrition’ or ‘Great Attraction’? The choice is yours,” September 8, 2021.
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Visual form
Tabbed quadrant scatter plot.
Layout / body structure
The chart has one scatter plot with Employee views and Employer views tabs. The vertical axis shows importance to employees, the horizontal axis shows what employers think is important, and shaded zones identify factors employers undervalue or value about the same as employees.
What is being compared
It compares job-decision factors by employee importance versus employer-perceived importance, including belonging, feeling valued, advancement, workload, compensation, and flexibility.
Measurement system
The axes use standardized importance scores. Points above zero on the employee axis are more important to employees; points to the right on the employer axis are more important in employers’ view.
Visible structure inside the graphic
The main blue-shaded region marks factors that are more important to employees than employers appreciate. The visible Employee views tab places Valued by organization high on the employee axis, while compensation and looking for a better job sit in the gray region to the right.
Main takeaway from the visual
The chart makes the disconnect visible: employers tend to over-index on transactional explanations while employees put heavy weight on relational factors such as belonging and feeling valued.
Key standout values or extremes
Valued by organization is one of the highest visible employee-importance points, while Living in a desirable location and Starting a business sit near the bottom of the employee axis. Work-life balance and inadequate compensation appear far to the right on the employer axis.
Controls / sequence, when applicable
The tabs switch between Employee views and Employer views inside the chart.
Companion media, when applicable
The chart is the full visual on this page. There is no separate companion audio or video outside the visual.